Privacy Policy

Effective Date: April 2, 2026

Elite DCS LLC, doing business as Clinic Launch Lab ("we," "us," or "our"), operates the website cliniclaunchlab.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an application form.

1. Information We Collect

When you interact with our website or submit an application form, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Clinic or business name
• Clinic type and location
• Information about your current services and goals

We collect this information only when you voluntarily provide it through our application form or other direct communications.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your application and determine program fit
• Schedule and conduct consultations
• Provide the services you have requested
• Communicate with you about your inquiry, including by phone, email, and text message
• Improve our website and services

3. SMS / Text Messaging Consent

By submitting our application form, you consent to receive text messages from Clinic Launch Lab related to your inquiry, application status, and consultation scheduling. These messages may be sent using an automated system.

• Message frequency varies based on your inquiry and engagement.
• Message and data rates may apply. Check with your carrier for details.
• Reply STOP to any text message to opt out of future messages.
• Reply HELP for assistance or contact us at the information below.

Consent to receive text messages is not a condition of purchasing any services. You may opt out at any time.

Mobile information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

4. Data Sharing & Third Parties

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our business, including:

• Customer relationship management (CRM) platforms
• Communication platforms (email, SMS, phone)
• Analytics providers

These providers are contractually obligated to use your data only for the purposes of delivering services on our behalf. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet is 100% secure, we take reasonable steps to safeguard your data.

6. Cookies & Analytics

Our website may use cookies and similar tracking technologies to collect basic analytics data, including page views, traffic sources, and user behavior patterns. This information helps us improve the user experience and understand how visitors interact with our site. You can control cookie settings through your browser preferences.

7. HIPAA Disclaimer

Clinic Launch Lab provides business consulting and training services to healthcare clinics. We are not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We do not collect, store, or transmit protected health information (PHI). All patient data remains within the clinic's own systems and is subject to the clinic's own HIPAA compliance policies.

8. California Residents (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

• Request disclosure of the categories and specific pieces of personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: